Refund policy

Last updated: 6 October 2026

We want you to be happy with Stacksift. Payments are processed by our reseller Paddle.com, the Merchant of Record for all our orders.

14-day refund on your first payment

If Stacksift isn't right for you, ask within 14 days of your first payment for a plan and we'll refund it in full. Email or reply to your Paddle receipt.

Renewals

You can cancel any time from "Manage billing" in the app. Cancelling stops the next renewal; you keep access until the end of the period you've paid for. We don't usually refund renewals already charged, but if you forgot to cancel and haven't used Stacksift since the renewal, write to us within 7 days and we'll look at it.

How refunds are paid

Refunds go back to the original payment method through Paddle, usually within 5–10 working days.

Your legal rights

This policy doesn't affect your statutory rights as a consumer.